On 11 March 2026, a workshop was conducted from 2.00 p.m. to 4.00 p.m.
The session was delivered in both Tamil and English. This ensured inclusivity and active participation from a diverse group of staff members across the University.
Dr. D. Kalaiamuthan facilitated the workshop. The session focused on enhancing service excellence by highlighting the importance of every role within the institution.
Key Focus Areas
The workshop emphasized several important themes. These included teamwork, effective communication, professionalism, and a positive service mindset.
Through practical examples and discussions, participants understood how individual roles contribute to overall institutional success.
Participant Engagement
The session encouraged active participation and self-reflection. Staff members shared their experiences and insights during the discussion.
As a result, participants developed a stronger awareness of their responsibilities. They also recognized the importance of delivering high-quality service in their roles.
Furthermore, the interactive format motivated staff to adopt more proactive and collaborative work approaches.
Outcomes of the Workshop
Feedback from participants indicated a high level of satisfaction. They appreciated both the relevance of the content and the clarity of the delivery.
Overall, the workshop helped strengthen a culture of service excellence within the University.
In addition, the knowledge gained is expected to improve staff performance and internal collaboration.
This initiative also supports the University’s quality assurance and continuous improvement goals.
